Business & email
Grammar, essays, citations, emails and career writing — short, practical, answer-first and dated.
16 guides
Business & email
How to Write an Apology Email: Steps, Templates and Phrases to Avoid
A good apology email does four things in order: acknowledge what went wrong, own your part without excuses, say how you are fixing it, and explain how you will
Business & email
CC vs BCC in Email: What They Mean and When to Use Each
To is for the people who must act, CC (carbon copy) is for people who should be kept informed, and BCC (blind carbon copy) hides recipients from everyone else.
Business & email
Email Etiquette: 20 Rules for Professional Emails (With Examples)
Good email etiquette means writing so the reader can act without a follow-up: a specific subject line, the request in the first lines, a polite and neutral tone
Business & email
Email Subject Lines: Rules and 60 Examples by Situation
A good subject line says what the email is about and what you need, in the first few words. Be specific, put the key detail first, keep it short enough for a ph
Business & email
How to End an Email: 40+ Sign-Offs, Closing Lines and When to Use Them
End an email with a closing line that states the next step, then a sign-off and your name. "Best regards" and "Kind regards" are safe almost anywhere; "Thanks"
Business & email
How to Start an Email: Greetings, Opening Lines and What to Skip
Start an email with a greeting that matches how well you know the reader, then a first sentence that says why you are writing. "Dear Ms Patel," is formal, "Hell
Business & email
How to Write a Follow-Up Email: Timing, Subject Lines and Templates
A good follow-up email is short, specific and easy to answer. Send it after a sensible wait, refer to the earlier message, add something useful and make one cle
Business & email
How to Write a Memo: Format, Three Examples and a Fill-In Template
A memo is a short, internal document that opens with a header block (To, From, Date, Subject), states its purpose in the first lines, gives only the supporting
Business & email
How to Write a Professional Email: Structure, Tone Ladder and Six Templates
A professional email has six parts: a specific subject line, a greeting, the purpose in the first sentence, only the details the reader needs, one clear action
Business & email
Letter Format: Block, Modified Block and Semi-Block (With Templates)
There are three standard letter formats. In block format everything is flush left. In modified block, the date, closing and signature move to the centre or righ
Business & email
Looking Forward to Hearing From You: Meaning, Grammar and 25 Alternatives
"Looking forward to hearing from you" is correct and polite. The "to" is a preposition, so it must be followed by an -ing form: "look forward to hearing", never
Business & email
Out-of-Office Message: What to Include and 20 Templates to Copy
A good out-of-office message says you are away, gives the date you will be back, names a person or address for urgent matters, and stops there. Write the dates
Business & email
15 Professional Email Examples You Can Copy and Customise
These fifteen professional email examples cover the situations people search for most: asking for a meeting, chasing an invoice, declining an offer, introducing
Business & email
Sick Leave Email: What to Say, What to Leave Out and Templates to Copy
A sick leave email needs only four things: that you are unwell, that you will be off work, when you expect to return (or when you will update them), and who can
Business & email
To Whom It May Concern vs Dear Sir or Madam: Which to Use, and What to Write Instead
Use "To Whom It May Concern" only when a letter truly has no single reader, such as a reference or a general certificate. For job applications and requests, fin
Business & email
What Does P.S. Mean? How to Write a Postscript in Letters and Emails
P.S. means postscript, from the Latin post scriptum, "written after". It is a short extra note placed below a letter's signature. American style usually writes
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